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Except I got the code yesterday, went online paid, money came straight out of my monzo account and redirected back to their website... "an error occurred"
now they refuse to look at the issue until i've given it "some time" to go through. meanwhile my package I've paid for sits 10 minutes down the road.
I ordered some down quilts for camping from the US a couple of weeks ago, the turnaround time to MAKE them was just 6 days, it took a further 2 days to go from initial shipping email to arriving in the UK.
they've since sat in customs at coventry with parcelforce from the 9th sept -> 18th sept doing absolutely fuck all. only just now have I got the email that they're on their way to the local sorting hub whereby I'll finally be posted a request for the customs charge and after arranging payment they'll finally attempt to deliver.
this is how we deal with this kind of shit now. when we leave we probably are talking months to receive items given how much more will get stopped.