You are reading a single comment by @Chak and its replies.
Click here to read the full conversation.
-
It's mostly opportunistic as people seem to regards Insurance Brokers as some sort of higher authority as opposed to a business.
I did something similar to what @PhilDAS did and just flew off the handle and played back recorded phone conversations to them. Suddenly the shift manager really wanted to 'have a chat'.
Chak
Wonder how many people just cough up the cash to them...