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  • Evans employees aren't a collective hive mind, so no need to apologise as no one will try to defend the company to their last breath.
    Your story echoes one of the fundamental issues each store had. Staff retention. Shit, I think I went through 4 store managers in my time.
    Staff not appreciated = Staff that don't have much to lose = staff that don't really give a shit about the customer.
    This isn't an Evans thing only, it's endemic to most of the Retail/Service Industry.

  • Staff not appreciated = Staff that don't have much to lose = staff that don't really give a shit about the customer.

    Yup and in turn do the bare minimum/barely follow the guideline and procedures, even the law.

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