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centralised workshop failure a few years ago
Central workshop was fun. I had a great time there with some people who really knew their shit, but the logistics and servicing structure of the whole thing made it unfeasible.
They believed it should make the same amount of money as a store. It didn't, and management didn't understand that.
They also failed to grasp the point that workshops generally don't make as much money as selling bikes.@jackbepablo Yup, that was one of the fundamental issues. If you you genuinely cared and were frustrated enough that you actively wanted to help change things for the positive, you were better off talking to a wall.
I don't think it'll go, but if Evans does disappear, it'll leave quite a big vacuum in some fantastic locations.
Chak-
They also failed to grasp the point that workshops generally don't make as much money as selling bikes.
Well the workshop could make more money, like for instance, maybe actually charging customer for new inner cables when quoting their bike for a service, small stuff like that go a long way.
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They also failed to grasp the point that workshops generally don't make as much money as selling bikes.
I thought it was the other way around?
Small margins on bikes v larger margins on parts plus charging £££ for labour that costs ££ or £ in wages.
edscoble
M_V
Evans has been badly run for years. They are owned by typical investor types who kept demanding expansion and now they’ve overstretched themselves. They have a pathetic pay structure which means next to no staff loyalty and a ridiculously high staff turnover, and staff theft from stores to make up wages is endemic. Their centralised workshop failure a few years ago is ghestuff of legend, too.