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  • I left my bag with the hotel concierge service- who then wrote on it in biro. The hotel agreed to resolve this by paying for the fix. Question is, who do I take it to for said fix?

  • Hackett* surely the very first port of call?

    I know they'll outsource their leather, but it's still a quality brand so they should have someone.

    Many expensive women's bags do stuff like that for free.

    *if my reading upsidedown is correct.

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