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Yeah that's a good guess. You're an industry pro, but I can see after only a year at a software development company how easy it is for a group of people to stick their input into a design and structure, happily push it along to launch and then realise that they have asked for and then received a really bad site.
youramericanlover
Howard
Did they replatform the site and redesign it at the same time?
That can result in the kind of muddle they seem to be in now with it.