You are reading a single comment by @jaeyukdapbap and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
jaeyukdapbap
cgg
cagimaha
youramericanlover
This was rather fun.
I called Dart Charge, who gave me the number of Highway England ( the number I got in the mail didn’t work for some obscure reason)
I called Highway England, who told me they would put a request to Connect Plus for me, but that I should call them to make sure it was accordingly prioritised. They then redirected me.
I was redirected to Dart Charge, who told me that Connect Plus didn’t exist anymore and that I should call Highway England back.
At this point I whipped out Google and found a contact number for Connect Plus (whose rumours of demise seemed to have been greatly exaggerated), which I called presently. The lady on the line put me through to the "security team" responsible for these things.
It transpired that the service is available 24/7, 365 days a year, but thank you very much for making us aware, I’ll put a note to my colleagues. They have a vehicule taking 6 bikes and so if we’re more than that they’ll just do two crossings.
So that’s it more or less.
TLDR: It seems there’s no getting around of having to call them at the crossing point and waiting for them to show up, and having to do at least two crossings.