Wouldn't it have been a good move to replace the zip with a newer one then?
Covering postage to get the bag back, labour to repair, then postage to return to 7up probably makes it a negligible margin against just replacing the bag with the current spec one
I mean in the first place, before they agreed to a new bag
@jackbepablo started
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Wouldn't it have been a good move to replace the zip with a newer one then?