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Sparky-
Ya it’d been used very little. A couple of commutes.
The issue wasn’t really that it broke. Shit happens I guess, and they described their zip problem at the time. The issue was that their solution was a shrug and a minor discount on a new one, rather than a repair or replace.
But that’s all sorted now.
Nothing to see here!
Kidneys
Useful having persuasive acquaintances.
Glad to hear you’re happy with the replacement.
Other readers should know it was a 3 year old bag, with a zip they no longer use. The top spec YKK zips they use now weren’t available in small quantities which meant Restrap were unable to use them when they were smaller.