I am having issues with my Douze Cargo bike again.
This time, the MPF Drive display is dead so I can't use the electric assistance.
The full bike was replaced under warranty about 15 months ago so technically it is still under EU 24 months warranty, however Douze are dragging their feet and sent me a 113€+VAT invoice to get a spare display.
Has anyone got contacts at MPF? That's the second time the display needs replacing in my 24 months ownership - I don't use the bike much and remove it so it doesn't stay outside overnight.
I am having issues with my Douze Cargo bike again.
This time, the MPF Drive display is dead so I can't use the electric assistance.
The full bike was replaced under warranty about 15 months ago so technically it is still under EU 24 months warranty, however Douze are dragging their feet and sent me a 113€+VAT invoice to get a spare display.
Has anyone got contacts at MPF? That's the second time the display needs replacing in my 24 months ownership - I don't use the bike much and remove it so it doesn't stay outside overnight.