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@Charlie_L
As well as the appalling road layout the use of a mobile phone is an important factor in Lucia's death. There is convincing evidence that using even a handsfree phone causes the same level of distraction as being at or over the drink driving limit.
It is not clear if the phone really was handsfree or just had a bluetooth earpiece. It was the driver's personal phone, not the company installed phone which was not working that week. The driver was talking to another driver, about routes and locations for other deliveries. Quite possibly his brain was concentrating on those road layouts, not the one right in front of him. At the crash scene the driver told the police that he had been using his handsfree phone, they told him that's all right because using handsfree is not against the law. It seems the police did not consider the impairment effect of such a call.
I think this is another example of the police collision investigator doing an excellent job identifying the situation of the crash and the problems with the road layout and traffic management while the police senior investigating officers not bothering to examine the driver's performance and lack of care.
I have spoken with and emailed the managing director of John Jempson & Sons asking about their policy regarding drivers use of phones while driving. He never replied