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  • Oh we’ve emailed them.
    Emailed manager who said they’d get onto it.
    When we get on the phone we can never get put through to our solicitor or their manager as theyre permanently ‘busy’

  • Yeah, this is standard triage procedure for understaffed solicitors. Expect them to go on ‘holiday’ soon as well...

  • oh don't worry we already had that.

    few weeks in our solicitor went away for 2 and a half weeks. we got passed back to her when she got back last tuesday when she 'got back'.

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