Seeing as you didn't take possession of the goods I think you have every right to a refund regardless of whether they have the item back from Hermes.
If their name was in this thread title it would probably appear pretty high in search results...
I was thinking the same, but it looks that's not how the things are working with them
@Ham_drian started
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Seeing as you didn't take possession of the goods I think you have every right to a refund regardless of whether they have the item back from Hermes.
If their name was in this thread title it would probably appear pretty high in search results...