What they say about the carbon cleaning process isn't far from wrong assuming your car is fitted with a DPF and a diesel, it is one way to force them into "regen"
Yeah i did mean to add that the rest of what happened is a shocker and no real excuse, i just meant that that can be in some cases a way to regen a DPF.
It could also be a generic out of the box excuse they pull up in this scenario
What they say about the carbon cleaning process isn't far from wrong assuming your car is fitted with a DPF and a diesel, it is one way to force them into "regen"