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SBC is too far for me and I do most of my own bike work but the guys there are really really sound, I just bought some mudguards from them and they were happy to work around me not being able to come in. Took payment by bank transfer and ordered me in the guards especially. Been following them since Tokyo fixed. Would thoroughly recommend.
Rent, rates, shit margins, wiggle cunts, amazon etc etc it’s a tough marketplace. I had a customer ask me today, if I would price match a lock he has picked up with Amazon’s price. I said, it’s already £20 off retail, that’s the cheapest I can do. You can buy it from amazon if you like, I really don’t mind. But just remember, maybe one day there will be no shops left, and only amazon.
He ended up buying a more expensive lock, but only just.
Some customers are soulless weasels - I hadn’t heard about wiggles mobile mechanic model before but it is concerning. Just gotta hope customers still succeed in ordering incompatible parts and that the mobile mechs don’t carry enough stock to cover those bases....
Everyone looking for London alternatives going forwards, how about SBC?