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christianSpaceman in reply to @CYOA

know two customers who have lost in the tens of thousands

I've thought about this is the past. There's nothing other than my banking app and online banking linking me with my accounts - how would I prove my balance were something like this to happen to me; individually you'd have no chance of persuading your bank to revert to their tape backups or whatever they needed to proof a loss.

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Chung in reply to @christianSpaceman

Do you mean how you'd find out your balance on XX day?
If you lost control of your apps and online banking you could always go into a branch and ask.

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christianSpaceman in reply to @Chung

Yes, I guess I was just being nostalgic. I meant if TSB happened to me. I've not had a paper statement in years - I don't know how I could prove my balance if their IT went down.

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