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Howard
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Upstairs neighbours badly plumbed washing machine has just leaked through our roof, damaging the paint and outing the extractor fan.
Presumably they are liable, but how is that enforced? We live in a leasehold block, where the building insurance is provided through the collectively through the management company charge.
In short, I want to go upstairs and notify th of the damage, but what do I say? Ask them to get someone out to repair it? Say we will get someone and bill them? Tell them I will notify the mangement company?
Argh!