miro_o-
All I would like is:
a) ability to go on holiday without wrecking your stats. Holiday pay would be great but I'm fine with a system where you just work more in the run up and take the loss of earnings.
b) minimum pay when it's quiet. There is no downside (for Deliveroo) to overstuffing booking slots and having riders sitting around earning £0/hr - in fact it's better for them to have loads of riders waiting around to reduce waiting times for customers. Just pay us a token £5-8/hr or something and I'll be fine with it.
c) some sort of reassurance about when and how we can be sacked. And it would be nice if they sided with riders over restaurants in a he-said-she-said scenario rather than just sacking us straight off the bat.I don't think that's too much to ask. Everything else is fine. The shift system is great for me how it is.
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frankenbike
Actually the biggest thing for me is job security. Someone up here got sacked (by Deliveroo) based on a single complaint from a restaurant. You have no right to a notice period, no ability to appeal to Deliveroo (why would they allow it? They've got plenty of riders), no ability to sue for unfair dismissal, no need to give you warning. Just sudden complete loss of earnings.