Had to do several claims RM over the years, never had a problem with it. As long as you have your proof of postage and the relevant cover then it should all go fine. How long has it been since you sent your claim in?
that gives me hope. I raised the claim on the 13th of april :)
@seafish started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
Had to do several claims RM over the years, never had a problem with it. As long as you have your proof of postage and the relevant cover then it should all go fine. How long has it been since you sent your claim in?