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Communication with them has been spot on. Couple hours wait at most via email, haven't tried phone. They have more of a presence on facebook than anything else it seems.
I know mufflers are more aesthetic than performance related and when it comes to that, certain brands dominate more than others.
Quality wise is what impressed me the most. I'm by the sea but not a thing has shown signs of rusting yet. Fasteners are all high quality stainless. The welds are smooth and uniform down to the baffle, and the carbon weave is solid. The whole pipe is light but has a decent heft and solidity to it.@PQR It sounds better than the Scorpion I had with the baffle in. Without, the Scorpion sounded cleaner.
Nicely boomy. Not too deep that it muffles the noise, and not pointless that it sounds like a fart cannon. On the overun from 5-4K it pops nicely, not gunshot like. In enclosed spaces or between buildings, It won't piss people off, and in the open when you push, it's boomy without being painful.
I can ride without ear plugs in the twisties.
Without, it's sharper at the top end of the revs compared to the Scorpion I had and will move people the fuck out of the way. Overun will sound like Thor taking a shit.