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  • No harm trying, particularly if you're barely using it to begin with.

    You should bring it with you to the shop, explain that you understood that you purchase it in March 2017, however, it have not been used often to cause the leaking, if they said it's not warranty, press them further to send it to Shimano for them to inspect it.

    I'm usually wary toward customers when it come to warranty where it's really down to wear and tear than a fault with the product, however there is some cases where I do fight for the customer as the evidence and information they given me clearly indicate that it's not wear and tear.

    An example in my case is a bicycle that have been owned for over a year, yet the original part show no wear, from the pads right down to the chain still got it's original wax, and looking at the history incidated that there wasn't anything wrong with it (was downgraded from a Gold Service to a Bronze as it was very clean) it took some coaxing from the manufacturer to offer a replacement frames as a gesture of goodwill because it was clearly ridden less than 100 miles yet a crack have developed on the top tube.

  • Thanks, I’ll give it a shot then.

    It’s got the original pads in it and they still have plenty meat left on so hopefully that might help show it’s not been used so much.

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