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Well Terpy crashed because he asked for the FutureShock stuff to be made rigid and the custom bit they used wasn't up to it
Not quite true, Terpy crashed because a "miscommunication" led to Terpstra's bike having pre-production steerer cartridge for race. As it was pre-production it hadn't been tested. The right part - also custom but properly made and tested - was left on the shelf.
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What part of what I wrote wasn't true?
"Terpy crashed because he asked for the FutureShock stuff to be made rigid and the custom bit they used wasn't up to it"
He asked for the suspension to be made rigid. The part they used to make it rigid failed.
"Terpstra requested a rigid component so his handlebars did not move, so Specialized developed such a piece. A pre-production rigid cartridge ultimately made it onto Terpstra’s bike due to a communication error. This cartridge was not approved for racing use. Quick-Step’s seven other riders used the non-rigid FutureShock system during the race."
"Heading into Paris-Roubaix, a few of our riders asked to try a rigid cartridge as well as the fully-active Future Shock on their new Roubaix bikes. In response to this, we developed a pre-production rigid steerer cartridge and later an approved engineered cartridge for the race.
In the days leading up, Niki Terpstra chose to race the rigid option. Unfortunately, a missed communication on the Specialized team resulted in the pre-production part remaining in Niki’s bike instead of being replaced by the approved engineered part. Ultimately, this failed during the race. All other riders raced on Future Shock equipped bikes."
Whether or not it was tested or untested, it was custom part to make his bars rigid per his request and it failed.
Well Terpy crashed because he asked for the FutureShock stuff to be made rigid and the custom bit they used wasn't up to it and Sagan just tightened a stem bolt which doesn't relate to the suspension stuff either (especially if it was 3rd party). I don't know if Sagan left the suspension unfucked with or not.