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All you’re doing is putting it in the post, otherwise it’s a normal sale.
Compared with a shop sale, you have wrapping, carrier's charge and maybe taking it to the carrier's office, depending on which service you use. Premises, finance and labour costs should be pretty much identical if you're a shop which does mail order rather than a mail order only outfit. Do you really think you can wrap and post something for less than £6 over the cost of passing it over the counter?
gbj_tester-
Do you really think you can wrap and post something for less than £6 over the cost of passing it over the counter?
I have no problem with £6 postage
Where did you read that?
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If I go into the shop and say "can I have 30 spokes of length X and 30 spokes of length Y and 60 nipples please" the guy still has to count them out right? Unless I am expected to do that myself in the shop (I'm guessing not; it would create a huge mess on the shop floor). So the only difference in terms of wages is that the guy has to chuck them in a bag, print out a label and post them rather than handing them to me.
In the shop they have to deal with cash, cleaning, whatever regulations there are about shop floors (prices displayed for every item etc.), carrier bags and whatever other packaging, as well as having a guy standing around doing nothing in case I need help whilst I'm in there, etc.
Regardless, I don't think it costs £6 extra to post something compared to selling it to me in person (ignoring the cost of postage itself).
I don't mind paying it though; they said it's signed/next day delivery which probably costs about £6 (ie. there's no surcharge for packaging) but I'm in no rush so the speedy delivery is an unnecessary expense for me.
In his email to me he said he's not found unsigned Royal Mail reliable so I'm guessing they had a bunch of parcels go missing and had to eat the losses themselves and now are being very cautious.
PhilDAS
frankenbike
Subsidising what? All you’re doing is putting it in the post, otherwise it’s a normal sale.
Delivery should be delivery