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I have no problem with £6 postage or CycleBasket :)
But if you didn’t make the order, that guy still gets his wages. So you’re not paying £2 for his time counting them, all sales are. It’s also nonsense to say you wouldn’t include it in all prices because you’d be subsidising mail order sales. In person sales have their own costs to cover, brick and mortar rent/bills etc.
I maintain postage costs should be postage, absolutely all other business costs come out of profit. That’s just how it works. Some sales will have no margin in like spokes and nipples. You win some you lose some.
PhilDAS
Yeah but the whole act of stocking spokes and then selling them is probably a not insignificantly expensive ball ache. I always feel for the chap that has to count out the nipples. If the postage is over £3, the packaging £1 then the process of counting, sorting, labeling and then actually posting said spokes is £2 worth of effort. That doesnt even include the faff of ensuring stock levels on the myriad lengths and styles of spokes which is service in itself I think.
I like cyclebasket because the spokes are cheap, They always have all the sizes, are delivered in a timely manner and they aren't wiggle/CRC/etc. What they are not good for is buying one or two spokes (cos of the p&p) which is why Vince is taking suborders (which is very kind of him).