• Postage is postage and packaging and not business costs

    Still needs to be priced at a reasonable level unless you're cross subsidising mail order from walk-in trade or just including shipping in your margin as mail order only shops do. As Vince intimates, Cycle Basket must be doing that to some extent to hold their P&P charge down to £6

  • Subsidising what? All you’re doing is putting it in the post, otherwise it’s a normal sale.
    Delivery should be delivery

  • Yeah but the whole act of stocking spokes and then selling them is probably a not insignificantly expensive ball ache. I always feel for the chap that has to count out the nipples. If the postage is over £3, the packaging £1 then the process of counting, sorting, labeling and then actually posting said spokes is £2 worth of effort. That doesnt even include the faff of ensuring stock levels on the myriad lengths and styles of spokes which is service in itself I think.

    I like cyclebasket because the spokes are cheap, They always have all the sizes, are delivered in a timely manner and they aren't wiggle/CRC/etc. What they are not good for is buying one or two spokes (cos of the p&p) which is why Vince is taking suborders (which is very kind of him).

  • All you’re doing is putting it in the post, otherwise it’s a normal sale.

    Compared with a shop sale, you have wrapping, carrier's charge and maybe taking it to the carrier's office, depending on which service you use. Premises, finance and labour costs should be pretty much identical if you're a shop which does mail order rather than a mail order only outfit. Do you really think you can wrap and post something for less than £6 over the cost of passing it over the counter?

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