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christianSpaceman
I use bulb, they've been great. I live in a 3 bed terrace and I'm paying £60 a month for gas and electric, their rates are cheaper than any I could find on comparison sites. we've been at around £20 more than that in the last couple of months because of the cold weather but they emailed t us to say they won't put your monthly charge up as they know it'll ballance out over the year. There's no fixed term so you can leave at any time.
plus if you use my refer coded we'll both get 50 quid https://bulb.co.uk/refer/james397
edit: also haven't had any problem getting hold of anyone on the phone.