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Howard
The complete plum(ber) who was recommended for our kitchen has now, after starting a day late, taking three times as long as he said to do the initial work, forgetting he needed to come back in on Monday to finish off, failing to install the gas jets on the hob correctly and not adjusting the regulators either, finally (a week later) fitted the outside tap. Except he's put it in a fucking stupid place, not fixed our decking after pulling it up, and left a massive hole in the wall from the old sink waste.
Do I bitch at him until he fixes it, or just leave him a shitty review?