I started with them for the fee-free overseas usage. When they cut that down I was willing to stick with them as a spare card but when they moved to a current account I couldn't really see any advantages they had over a standard bank account (and it seems worse in some areas, the app doesn't even appear to need a pin/fingerprint for use).
I'm happy to accept that the service isn't for me and let the card run down and have the money refunded but the constant nagging is a bit annoying (a quick check shows 5 emails and 2 texts in the past 10 days).
It used to be free unlimited cash withdrawals, now it is limited to one free withdrawal of up to £200 per month. It wasn't that surprising it happened, the overseas withdrawals cost them money and I think it was probably offered to entice in new users.
I started with them for the fee-free overseas usage. When they cut that down I was willing to stick with them as a spare card but when they moved to a current account I couldn't really see any advantages they had over a standard bank account (and it seems worse in some areas, the app doesn't even appear to need a pin/fingerprint for use).
I'm happy to accept that the service isn't for me and let the card run down and have the money refunded but the constant nagging is a bit annoying (a quick check shows 5 emails and 2 texts in the past 10 days).