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Yay, Nuendo FTW (i use it too)
so if you pull their 'out of sync' layback into Nuendo, and pull your 'in sync' layback underneath it, what differences do you see? Are the audio files the same length?
did you get rid of any frames of black at the start of the picture before doing your export? also make sure Nuendo is snapping 'to frame' and that your project is set to the same frame rate as the picture.
Are you exporting using the L and R locators? what are they set around?
Kinda just rattling off thoughts, sorry if this is all elementary to you.
@CYOA @MCamb
Cheers for the replies, must admit I'm a bit out of my depth here, I do sound for video games so all these spec requirements are totally alien to me. I'm just being asked by the ads department to take over from some outrageously overpriced audio outsourcer they were using before.
I think something seems to be going wrong their end. Here's a brief overview of what I'm doing:
I'm using Nuendo btw, and Premier to test them.
If I compare a video I made, to a video they've made showing me my sound out of sync, it seems the audio in theirs comes in about 5 frames later.
Definitely not a sample rate issue btw, everything is at 48khz.