The tenants have to give you proof that the accounts are closed before they get their deposit back.
They could try complaining about this but it’s a pretty reasonable precondition.
I suppose the problem becomes what happens if an agency handle that and make a pigs ear of it...I’d want that under my control for good reason.
Thanks for the tip, I'll remember to do that.
We aren't bothering with agency, just did it with Openrent so I'll have all the control in the world.
You need to be really careful with the deposit stuff - look up deposit ‘prescribed information’ and follow the latest procedure.
@Hovis started
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The tenants have to give you proof that the accounts are closed before they get their deposit back.
They could try complaining about this but it’s a pretty reasonable precondition.
I suppose the problem becomes what happens if an agency handle that and make a pigs ear of it...I’d want that under my control for good reason.