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Hi James,
Could we try sending the bottles inside a tied bag or zip bag?
Happy to pay extra for recorded delivery if you haven't made the refund yet. After all I still need to top up in bike cleaning products and your look pretty good! :)
Will also report on any extra deliveries and send back or pay for the goods if missing parcels do turn up eventually.
Thanks for your help.
F
frankohara
@JamesNQ
Frank,
no problem, I'll refund you tomorrow.
If either parcels do turn up, please feel free to keep.
The only thing I can think of is that the bottles could have leaked (both times?) and RM have decided not to deliver, or quite simply thrown in the bin.
I sent out a large quantity of these in the past and had 2 bottles turn up soaked through as they had leaked in transit.
I sent yours and Josh's out at the same time, maybe this was the problem? The 2nd batch reached him fine (PM him if you'd like to confirm)
James