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Not only was he welcoming and very professional he wrapped my forks FoC and offered loads of advice and served me as much coffee as I could drink.
He also pointed me to a car stereo fitter that solved a problem I had and as Nick had sent me they gave me a reduced rate also.
That does sound very good.
Howard
@furious_tiles
10% discount is a fart in the wind imo. Especially as they’re getting the benefit of them having a kit for all new generation Capra’s customers that they sell or fit. They wanted my bike for 2 days (it took Nick @ Shack Wrap 5 hours to measure, laser cut and fit my bike). They were also unwilling to arrange return shipment.
I might be being petty but I just expect a little more from a company. Which is also the reason I came on here to sing Shack Wraps praises as his service was exemplary.
Not only was he welcoming and very professional he wrapped my forks FoC and offered loads of advice and served me as much coffee as I could drink.
He also pointed me to a car stereo fitter that solved a problem I had and as Nick had sent me they gave me a reduced rate also.
Above and beyond vs little to no service is how I saw it.