You are reading a single comment by @The_Seldom_Killer and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
miro_o
@The_Seldom_Killer
I think that we're supposed to arrive a couple of minutes before the food is ready for collection. However, as Deliveroo don't seem to like giving restaurants the prep time they want, i.e. 15 minutes to prep, cook and plate a whole chicken breast, this doesn't work. It also falls down if you're a faster rider and/or know a shorter/quicker route to the restaurant.
I think waiting time might be a bad idea, too easy for riders to try and milk the system and too much of a case of your word versus theirs that Deliveroo would have to spend a lot of money hiring people to mediate between claims.
I'm not to bothered about waiting 5-10 minutes waiting on an order, especially at this time of year. I've worked in kitchens and know how long it takes to get a dish up to service. It's when I turned up at a restaurant, the whole family is busy eating dinner and nobody is in the kitchen that I get annoyed. Of course I should have called too be unassigned as soon as environmental health turned up to carry out an inspection instead of waiting another ten minutes trying to get the front of house to tell me when it was going to be ready.