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Interesting because I/we are (there are 8 leaseholders identified now which is about 40% of block) in a similar situation.
Rubbish Management company sent out service charges 2 days before Xmas varying from 3.5k to 10k ( we would normally budget for and expect around £800/6 months).
This extra is to build up funds for extensive refurbishment that was proposed back in 2010 but never happened. Its a too long story to go into here but I have had to go through the Ombudsman Services to kick them into action over an individual issue I had regarding water ingress.
Basically they have mismanaged the 'sinking' funds and what was quoted in 2010 at 100k is now 200k . These 'corrupt landholding cocksuckers' have a history of slimy fobbing off assurances and my dealings with them is well documented.
not4sale-
It's astonishing that we live in a world of such consumer choice but managing agents are totally unregulated and so blatantly unethical. I recommend RTM - it makes dealing with them much easier. And if you can kick off RTM you can block any major works until RTM is complete and you have a proper company on side to work with you.
Just as a technical point, I didn't think Managing Agents could charge anything over £250 outside their existing service charges without following the Section 20 process? Did you get any Section 20 notifications?
ReekBlefs
Initiated RTM just before Xmas. They've now sent all invites to residents and our Freeholder will be getting a nice legal notification that we're taking management off him in the next week. Brilliant.
Major works @ a cost of £3k every three years. Two roof installs in ten years. Fuck you, you corrupt landholding cocksuckers.