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Okay so your errors are adding up by every post you make.
Good luck with the refund. I had to chase them hard once because of that. As for the despatch email, it can take daaaaays for them to pick the order. Check on your account page on the site. Probably it hasn't changed from 'ready to be picked'.
Can take ages, but yes the savings tip the scales in their favour albeit barely.
pdlouche
M_V
I’m not in a horrendous hurry for the stuff and by using PX I did save a fair bit so hopefully it shows up eventually.
I actually ordered half the stuff then realised I wanted to order more so phoned and cancelled the first order and put it all in one big order and haven’t been refunded for it yet. Like I say though, was only yesterday morning...