You are reading a single comment by @TTM and its replies.
Click here to read the full conversation.
-
Check your emails.
I don't remember receiving one where I might lose my right to cancel within 14 days.
https://www.gov.uk/online-and-distance-selling-for-businesses/online-selling
'Selling digital services'.
I've just been hit with a £60 auto renewal for Eurosport Player. I remember cancelling the auto renewal via PayPal and, having checked my emails, can see confirmation of this back in November 2017. However on the auto renewal page in PayPal is showed the payment as active.
Email from Eurosport says they won't cancel and refund.
My question is what can I do? Is there no cooling off period with a subscription? Are Eurosport within their rights to say no to cancellation?