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fussballclub-
I didn't make it clear but the original got much much worse over its lifespan. Maybe it was water damaged. Also, it was bought for me as a present so I didn't pay for the original and didn't have budget to buy a Wahoo or other alternative. If the replacement had been equally crashy I would have asked for the refurb cost back from Garmin, and got something second hand.
chez_jay
@fussballclub
It's not stated on the website as such, there is some basic info about repairs I think that doesn't apply to the Edge models in the UK 'warranty' section. You need to call the number given there.
I think I got this tip from Singletrackworld forum at least 5 years ago, replaced a smashed 705, another one a couple of years later, and when my 810 started acting up last August I did it again OK. There was no physical damage and I didn't claim there was. I just said it was frequently crashing/turning itself off.
If they had hesitated I might have said I'd dropped it in a lake or something. Or called back after chucking it at a wall.
All 3 units were described as refurbs, all 3 were immaculate.