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you might ask @Velocio what is the best course of action here
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Do you not have his email address?
Did you pay by PayPal (and can you open a dispute there)?
And holy moly @Frankie.L that Fuji isn't a little "bend", it's a full-on head on collision with bent frame, and there's no way that fork is safe to be ridden.
He has agreed to give me a full refund, which is great! But it’s impossible to get hold of him to meet up again. He isn’t replying to my texts or phonecalls. Not sure what the next step is...