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  • I don't know what exactly I need to print. "Download your documents" gives me only 1 form which is supposed to go inside the package and I already printed it.

    But there needs to be a shipping label which I somehow missed and got no Idea where to access it again. I was so excited about the fact that DHL guy will pick it from me that I just didn't care about anything else ;(

  • I've done this before, but can't remember how I sorted it - I know I managed to work it out myself. Isn't there a shipping label link or pdf attachment in the confirmation email they send you?

    Edit: I checked and mine was a Royal Mail return; they sent a separate confirmation email, which had a printable label attached, about half an hour after the Rapha one. Maybe check your spam folder?

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