That's kind of what I was hoping. Would also solve Problem 2. Just wasn't sure if it was her responsibility to cancel DD or if they're supposed to end automatically after contract?
And tell them you'd like interest as it is their error. 8% plus base rate is standard.
@aggi started
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That's kind of what I was hoping. Would also solve Problem 2. Just wasn't sure if it was her responsibility to cancel DD or if they're supposed to end automatically after contract?