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Dealers behavior really does impact the buying decision. I'm currently looking and so far, Peugeots can go away- terrible dealers. Same as ford.
Renault, very accommodating - even let me put a filthy baby seat in a car for test drive ( with filthy baby) and they were not worried, even offered for us to keep car for a few days. My local bogan Holden (Vauxhall) dealer offered the same... And this is on sub $30,000 hatchbacks!Also a Porsche dealer was great, they have a pug 308 GTi 270 for a very good price, ex demo car... Long story but they were super helpful and friendly.
Dealers need to understand that their role is essentially PR and customers still matter
It’d be serviced by this bunch if I bought it, and I don’t want anything to do with them- I’m writing the Volvo option off.