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What he meant is this;
Is it an emergency?
Does it feel like the situation could get heated or violent very soon? Is someone in immediate >danger? Do you need support right away? If so, please call 999 now.
When I was assaulted, I couldn't call, and there was no one about, so after 15 minutes to recover, I end up limping it to the nearest police station in Peckham to report it.
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No I understand that but twitter is social media, it is for conversations and announcements, not for reporting crimes. The staff that deal with manning twitter are not going to be the same ones taking reports. If you can't report it on the phone, you unfortunately will have to visit a station I guess.
How can you report an assault in 140 characters?
See my reply above.