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  • MS Surfaces are almost impossible to repair. I have a client who cracked the screen, and it three replacement screens didn't work with it.

    I've got another client who has a Pro 4 with a dodgy battery, and MS are charging about £400 for a replacement unit.

    Chances are that it'll be fine - these are two failures out of 20 odd units, but beware

  • If you buy from John Lewis. You can get repairs free for years for £75. Includes replacement devices.

    Not applicable in your situation, but good for club hands here.

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