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They have this technology that basically means they can stop guessing how much of their product you consume, so what do they do with it? Fuck knows because the obvious answer of "improve the customer experience" doesn't seem to have dawned on them yet.
Ultimately providers don't want them though, right? They were kinda imposed on them. I thought. If that's the case it's not really surprising that they won't use them to do what they are supposed to do.
dicks!
Howard
That was kind of my point. They have this technology that basically means they can stop guessing how much of their product you consume, so what do they do with it? Fuck knows because the obvious answer of "improve the customer experience" doesn't seem to have dawned on them yet.
Also - holding credit balances is not hard if the supplier only sends you quarterly statements and then caveats the balance such that you think you'll burn through it in the next quarter. It's all bollocks and they don't pay interest. It's free financing for them.
I should switch to @amey 's provider so I can just stick all my savings with them as massive over payments. 3% is not bad.