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Why implement smart meters if you aren't going to couple that to billing in arrears?
Part of the argument for SM is that they ensure accurate readings. So with accurate readings, why are they using estimates and flat rate DD?
They know what I have used, bill me accordingly. That is how every other bill I have tends to work (phone, pay TV, credit cards, etc.) It's not hard.
We have a smart meter. A bit miffed simply because it should allow you to bill in arrears, accurately. But for some reason the fecking supplier keeps trying to up our DD despite the fact that they know how much we are using and are always in credit.
Smart meter. Same stupid utility companies who want to use your cash to pump up their balance sheets.