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Best n finals exists so agents don’t have to do any work - why make loads of phone calls getting incremental offers when you can just get people to email in?
Your situation is either down to the same laziness or just that they forgot to ring you.
I think it’s well established that most estate agents are shit or cunts or both.
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I presumed that was the legality of it
I'm not sure there's any real regulation around these. In fact, I'm sure there isn't, since I've been in one of these and been told by an estate agent where my offer had to be once the envelopes had been opened.
I think part of why they won't disclose in general is because if they tell you that there's an offer of 100k, you'll just offer 101k. If they tell you there's a "strong above asking offer", there's a greater chance you'll just barge in at 110k or similar.
Sure they can.
Otherwise what?
Agent: We've had another offer.
Hairingtons: OK, how much?
Agent: Not telling.
Hairingtons: OK, I offer £1,000,000
Agent: No, that's not enough.
Hairingtons: £1,100,000?
Agent: Nope.
Hairingtons: £1,150,000?
Agent: Nope.
Hairingtons: £1,175,000?
Agent: Yeah, that's better.
Hairingtons: So the other people offered somewhere between £1,150,000 and £1,175,000 then?
Agent: Not telling.
Hairingtons: U R a tit.