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they can't go around saying Mr X offered £xxxxxx
Sure they can.
Otherwise what?
Agent: We've had another offer.
Hairingtons: OK, how much?
Agent: Not telling.
Hairingtons: OK, I offer £1,000,000
Agent: No, that's not enough.
Hairingtons: £1,100,000?
Agent: Nope.
Hairingtons: £1,150,000?
Agent: Nope.
Hairingtons: £1,175,000?
Agent: Yeah, that's better.
Hairingtons: So the other people offered somewhere between £1,150,000 and £1,175,000 then?
Agent: Not telling.
Hairingtons: U R a tit.
It's partly their job though, they are acting to get the best price/deal for the seller. So when I expressed significant interest, as in making it clear I'm ready to bid, I expect to be kept informed.
I mean, of course, they can't go around saying Mr X offered £xxxxxx, but just communicate what's happening.
edit - i'm not looking to gazump folk, to be clear, this was a case of the vendor considering an offer, it wasn't straight up accepted and off the market. I see that as the difference between 'under offer' and 'sold subject to contract'.