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Wex Photo Video thankyouverymuch
They've just merged with Calumet so they'll have a 'highstreet' presence soon.
But yes, in answer to @Jezston - I can't see why I'd bother with the faff of a refund, waiting for it to process and then buying the same elsewhere instead of just getting JL to sort it which, based on that, they will.
CYOA-
I still struggle not to call it warehouse express.
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Went into John Lewis today and was really disappointed by the experience I received. After waiting almost 30 minutes in their chaotic technical support area with no idea if I was ever going to get served, I've decided I'm just going to return everything and buy from WEX. There's a Calumet store pretty much opposite my work, so kind of feel like I should have just gone there to start with.
Going to write an email to JL as I feel their standards have really fallen, and am not sure now whether I want to buy anything from them again.
Only issue now is that apparently to get a refund, I have to do it through their technical support office. I'll take the stuff back there tomorrow and if it's chaos like before I think I'll just have to start stamping my feet like a proper wanker.
Tonts
Jezston
If you've spent a lot of time considering your options and arrived at the OMD, I'd just get them to get you the one you want and crack on with that. Their customer service is pretty good, but so is wex's.