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Similar here, I usually have my stuff picked up from the local shop and all I did was tried to click that button... literally less than a second and it went from 2-3 to 4-5. But I see this as a blessing in disguise as I am really not sure about the facial ID thing...
And for a change, the website went live before the app, so I did it the old fashioned way...
@Sam_w, is that a London store?
X chat. Apple Pay took so long to verify, my shipping window slid from 2–3 weeks to 4–5 weeks. bastards.