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You had a reserved seat in quiet coach where you would expect people to be 'reserved' and not say something to those that aren't.
I was on the London / Glasgow train yesterday and two kids got louder and louder as they got more involved with the the tablet/headphone combi they were preoccupied with. There was visible irritation from fellow quiet coach reservists until some chap spoke up and told them to ' shut up'. Parents weren't happy but they got off at Preston.
There was this woman who was constantly answering her phone with " hang on I'm on the train in the quiet zone " as she dashed for the space outside the coach to continue the conversation.
people who book ‘quiet coach’ seats on the train then spend all the time on the phone,,,, hope his battery dies soon,,,, going to spend £200 on a cellphone blocker